"HeLo = High Efficiency + Low Cost"


Frequently Asked Questions

We understand that a quick response to an air conditioning problem is paramount. Our goal is to get you back to being comfortable as soon as humanly possible. That is why we carry some of the most basic parts and repair items with us to all service calls. While there are certainly times when parts or supplies need to be ordered, this gives us the best opportunity to service your needs in the shortest amount of time.

Most HVAC systems are equipped to run a minimum of 10 years before replacement should be considered. After this age, many units begin to break down and deteriorate. There are some warning signs that you may see before your unit breaks or comes in need of repair.

We are committed to your satisfaction. You and your home will be treated with the care, respect and service that we’d expect in our homes. We are licensed, bonded and insured, so if your property is accidentally damaged or your unit or system doesn’t perform adequately, you are covered. We do business the right way and will always fix the issue or make it right.

Look out for indicators like strange noises, uneven cooling or heating, frequent cycling, and higher energy bills. If you notice any of these signs, it’s time to schedule a service.

Unusual sounds may indicate various issues, such as loose parts, worn-out components, or debris inside the unit, which should be inspected by a professional technician.

Regular maintenance is recommended at least once a year to ensure optimal performance and prevent potential issues.

We Offer Multiple Options

Importance of Preventative Maintenance

What is best for you and your home. When it is necessary to replace a system, we measure and examine your air conditioning needs, then provide options for the best size, brand and SEER rating available. Once you have selected what best meets your needs, we complete your installation…and we don’t stop there! 

Replacing an HVAC unit is a major investment and we’re here to help you protect it. The longevity and effectiveness of your HVAC system is most affected by preventative maintenance. One of the best ways to help your HVAC unit last longer is to change your air filters regularly. In addition to helping your system run efficiently, changing filters can help control the quality of the air you breathe inside your home. Filters help eliminate animal hair, dust, dirt and other contaminants floating in the air throughout your home. Years of preventative maintenance on a unit can lead to extra years on the life of that unit. At HeLo, we provide HVAC tune ups that will help your unit run as efficiently and effectively as possible. Additionally, we can schedule preventative maintenance visits to ensure that your system is running smoothly.